Frequently Asked Questions


I wear a nicotine or HRT patch. Does this restrict which treatments I can have?
Tanning and some treatments involving creams, gels, or lotions may be inadvisable. It does depend on the specific treatment and the patch location, so if in doubt just call us to discuss it. If possible we would recommend scheduling your appointment for a “changeover” day; remove the patch before treatment and apply the new one afterwards.
Are there age limits for the treatments?
The minimum age for nearly all treatments is 16. If you are aged 16-18, we will require parental consent. Ask us for details regarding particular treatments. The sale of some products is also age-restricted.
Can I bring my children?
Sorry but no; there is no safe space to leave children during treatments, and some of the equipment and chemicals are potentially dangerous or fragile. We do understand that this can be difficult, but bear in mind that this is time for you, and you deserve your therapist’s full attention.
Do I need a consultation?
New clients, please allow 15 mins for registration and initial consultation.

Hair Loss Treatments

What causes hair loss?
  • Age – the natural ageing of scalp tissue. Like all human tissue, repair and renewal of the skin cells slows and becomes less effective as we get older
  • Diet – nutrient deficiencies. Human cells need a regular supply of protein, fats and water to function correctly and restricted diets including non-fat and dairy can limit the ability of cells to renew and repair
  • Non-professional hair product chemicals – without expert guidance, over the counter products can damage the hair and follicle
  • Pollution – can have a drying effect on the hair and particulates can clog the follicle leading to itchy and inflammation affecting the health of both the hair and follicle
  • Genetics – the main factor of hair loss is an imbalance in hormonal activity within our hair follicles. Sometimes this is temporary, for example during pregnancy or stress, but it is often inherited and can be permanent.
Male hormones (Androgens) are the main cause, particularly in ‘Male Pattern Baldness’ (although women can experience this too, but not in the same way). The main culprit is a hormone called: Dihydrotestosterone, or DHT which seems to bind to the hair follicle shrinking it and so thinning the hair. The length of the hair’s growing phase (anagen) also seems to be affected so that it is shortened and the pre-growth period lengthened. Gradually, the follicle’s viability is reduced and once there has been no growth within the follicle for sustained period of time there is little chance that the hair can be revived.
Will the treatment work?
There is significant evidence that microneedling the scalp and encouraging blood and nutrient flows to the hair follicles can stimulate new hair growth and improve hair thickness and quality. But the treatment can only work if the follicle is still viable. Client who have had no hair growth for a sustained period of time are unlikely to be suitable for this treatment.
How many sessions will I need?
It is important to realise that any treatment to improve hair growth will not provide immediate results. Generally 8-10 sessions are needed to see significant change. These need to be carried out on a weekly basis, and certainly no longer than 10 days apart, in order to provide constant stimulation to the follicle. However, success cannot be guaranteed in all cases, and if no improvement is evident after the fifth treatment it can be assumed that unfortunately change isn’t possible.
What does the treatment involve?
You should arrive with clean hair. The areas to be treated will be sanitised with a solution designed for medical use. A mechanised microneedling pen with a single use tip containing tiny sterile needles is then passed over the area(s) creating minute channels into the scalp tissue. These encourage the body’s natural healing process delivering growth factors, nutrients and blood cells to the site which will stimulate the scalp and follicles encouraging hair growth.
Can I continue to use Minoxidil?
Research suggests that microneedling actually helps to improve the absorbtion of topically applied solutions, and a pharmacologically developed hair growth serum will be applied to your scalp during the treatment to help improve follicular efficiency. Minoxidil and other topical medications can continue to be used after a period of 24-48 hours following your treatment session.
Does the treatment hurt?
Microneedling is a minimally invasive procedure and as the needles do not pierce the skin to any significant depth, discomfort is generally minimal. If you feel that this may be a problem, please discuss it at your consultation as we can advise about the use of topical numbing cream or other analgesic solutions
Are there any side effects of the treatment?
Microneedling is a minimally invasive procedure, where the end point is redness and not pin point bleeding, and so there is very little downtime with clients generally feeling that there scalp is ‘back to normal’ within 24 hours. However, healing varies from person to person and so this may take longer. Adverse effects are extremely unlikely if the aftercare guidelines are followed so that the skin is kept clean. However in some circumstances there may be:
  • prolonged redness
  • mild bruising
  • itching
  • mild swelling
Are the improvements permanent?
The only possible permanent solution to hair loss is transplantation (even this can be problematic) and improvements to hair growth by microneedling need to be maintained by periodic further sessions – usually a single session once every 3-6 months.

Eye Treatments

Do I need a Patch test?
All eye treatments require clients to have a patch test 48 hours prior to the treatment. This is a health and safety regulation that must be carried out for insurance purposes, even if you have had the treatment elsewhere previously.


Are wax treatments suitable for everyone?
Unfortunately, not everyone’s skin is suitable to be waxed. If your skin is thin because of a medical condition or following a course of medication, a waxing treatment may cause it to breakdown. So, if you have been taking a course of drugs for acne or applying retinoid creams you should first get written confirmation from your GP that it is safe for you to be treated. You can be treated if you have eczema or psoriasis providing the skin in area to be waxed is not broken. If your skin is irritated, sunburnt or extremely dry you should postpone your treatment. If you have moles, warts, pimples or skin tags the affected area can be waxed around.
How often do I need to wax to remain hair-free?
You should remain relatively hair-free for about 3 weeks after which you are likely to see a noticeable regrowth. However, everyone is different and your natural hair cycle will affect it. Regular waxing helps to slow regrowth which also tends to be thinner and sparser. To achieve the best results and remain hair-free you should have regular appointments every 4-6 weeks, depending upon your individual regrowth pattern.
How long does the hair need to be?
Hair should not be much shorter than 5mm, otherwise the wax struggles to hold the hair effectively and it is far more uncomfortable. Ideally, wait until the regrowth is between 6-12mm (1/4-1/2inch) in length. If it’s your first time being waxed and you’re not sure if it’s too long, don’t worry, we can trim it to the best length in clinic, but please mention this at the time of booking so that we can schedule accordingly.
Can I have a wax during my period?
Yes, providing you use a tampon there is no problem in carrying out the procedure. However, some people notice that their skin becomes quite sensitive around this time and if this is the case you might want to avoid scheduling an appointment in the 2 or 3 days prior to it starting.
What wax do you use?
We only use professional premium grade hard wax for smaller delicate areas (face, underarm, bikini/thong). Larger areas (back, leg, chest) will generally be treated using a soft wax and strips. Sometimes a combination of the two techniques will be appropriate.
Will I have to remove my underwear?
If you are only having a bikini wax and don’t want to remove your underwear please wear a thong or bikini that is smaller than the area to be treated. We take great care to ensure that wax only goes onto the area being treated and we will cover and protect your clothing, but it makes the treatment more difficult if we have to struggle with underwear.
How long will it last?
You may see a minimal growth during the first 2 or 3 weeks, with a noticeable increase after that. Your natural hair cycle will influence this but being waxed regularly encourages slower, sparser growth. To achieve the best results, you will need to have a regular appointment every 4-6 weeks.
How much hair is removed?
  • Bikini — hair is removed from the leg crease outside the panty line.
  • High Bikini — extended bikini line, hair is removed from either side of the pubic mound, going in narrow at the bottom and just underneath. Hair is NOT removed from the bum crack. Minimal amount off of the top of the pubic line.
  • Thong — hair outside of the thong is removed. Includes the bum crack, but hair from the labia is not removed.
  • Brazilian — all hair is removed from underneath, bum crack and buttocks. Hair is removed from front leaving a strip on the pubic mound.
  • Hollywood — all hair is removed from front, underneath, bum crack and buttock – no hair left at all.
  • Small of Back — hair is removed from above the bum crack to hips -no hair will show above a low rise trouser waist.
  • Back — all hair is removed from above the bum crack and onto the shoulders.
  • Back, neck & upper arms — all hair is removed from above the bum crack, to base of the hairline & over the shoulders onto arms above the biceps.
  • Chest – all hair is removed from across chest below the armpits to the waist.
  • Abdomen – all hair is removed from the waist to the hips.
Is there anything that I should do after my treatment?
You should avoid heat and heat treatments, swimming or using anything on the skin that may irritate it. Don’t worry if it’s your first treatment, you will be given an aftercare sheet to take home with you as you leave.
What is Hot (hard) Wax
Our hot wax is a lower temperature formulation especially suitable for smaller, sensitive areas. Despite being lower in temperature than other traditional hot wax brands, it works in a similar way. It is applied in small patches using a disposable spatula. Once applied it envelopes the hair and shrinks around it, clinging to it as it dries. As it dries pressure is applied to the patch to ensure that the hair is embedded into it. Then the patch is quickly removed. Warmth from the wax encourages your pores and hair follicles to open making it easier to remove the hair without irritating your skin.
What is Warm (strip) wax
Our Strip wax is a non-sticky formulation that leaves larger areas cleaner and more comfortable. Warm wax removes all types of hairs quickly and efficiently making it particularly suitable for larger areas of the body. It is applied to the skin in a very thin layer, using a spatula. A fabric or paper strip is then pressed over the wax and removed quickly, against direction of growth. It is clean and hygienic. Because it is used at a low temperature, it is generally suitable for clients with heat sensitive skin.


How long does the session take
If this is your first visit you should allow yourself 30 minutes. It will take approximately 10 minutes to apply the tanning solution to your body, but if you are a new client you will have a short consultation beforehand to discuss the treatment. This is to ensure that you get the result that you are looking for, and so you should allow an extra 20 minutes to include time for dressing and undressing. On any subsequent sessions you need only to allow an extra 10 minutes to the treatment time.
Can I get dressed straight afterwards
Yes. Once the application is finished you will be ‘air-dried’ with the applicator so you will not be wet after spraying. However, you may feel a little bit sticky for about an hour afterwards and so you should wear loose dark clothes and open shoes (flipflops are ideal), until it is time to rinse off the solution. This is to prevent the tan being marked or dragged off.
Will the tan stain my clothes
The solution can stain and so you should wear dark clothing until it has been rinsed off. Silk, wool and leather are particularly susceptible to staining and so should not be worn whilst the tan is developing as the solution colour will not come out of these materials.
Do you provide disposable protective items?
Yes. You will be offered a hair net, and disposable thong to put on prior to the tanning session (also a face mask for you to wear until your face is sprayed if you have asthma). You do not have to use them, the choice is yours, but bear in mind
  • that if your hair is bleached, highlighted or very dry the spray is likely to stain because it is more porous.
  • the room is ventilated and the solution is not known to be harmful, but as the solution is sprayed you may inhale some of the DHA.
Can I still shave or have a wax treatment if I'm having a spray tan?
Yes, but you need to do this at least 24 hours before your tanning appointment. Leaving it closer to the tanning session raises the risk of irritation and possibly infection. This is because shaving and waxing causes the outer most skin cells to be removed and creates lots of tiny micro-cuts and tears (they aren’t visible to the naked eye). These will have healed over within 24 hours and so the solution can be safely applied. If you know that your skin tends to be sensitive or that it reacts after shaving or waxing you should wait at least 48 hours before having a spray tan. You may also notice ‘spotting’ on your legs or face if you have a spray tan less than 24 hours after waxing or shaving as the procedures can temporarily widen pores and the solution can ‘pool’ in them. The pores will normally have ‘closed’ after this time and so shouldn’t cause a problem. Where it continues to be problematic for example enlarged facial pores, very gentle exfoliation with a suitable product will help to resolve it. Please ask us if you need help with this.
What should I wear to the session -- do I have to be naked?
The most important thing is that you are comfortable. However, remember like being on the beach the more you wear the bigger the ‘white bits’! You should make sure that whatever you choose to wear, it is dark as the tanning solution can stain light coloured clothing.
When can I shower or wash?
The solution takes between 6 and 8 hours to develop and so you should not get water on your skin before then, unless you are given other instructions at your appointment. This includes rain — if the weather is likely to be rainy, make sure that you have an umbrella that completely covers you from the rain. You can if you wish, keep it on longer. Many people like to sleep with the solution on and shower the following morning. However, you should try to ensure that the full 8 hours have passed before going to bed as sweating during the night or rubbing against the sheets are likely to affect the look of the tan. Note: the solution is likely to rub off onto the sheets and this may stain. Once showered, pat dry with a towel and do not rub.
How dark will my tan be?
The solution develops differently depending on the characteristics of the skin and as everybody’s skin is different results for the same strength solution can vary. Some people will go very brown, whilst others will be much lighter and changes like previous medication regimes, hormones or the weather, can cause further variation. It is important to realise that after your first tan you may decide that you would prefer a darker or lighter result and for this reason, if the tan is for a special occasion it is best to have a trial tanning session beforehand. In this way you can have a better idea of what the result will look like. Note: The tan is applied with a guide colour to assist with even coverage and so this will not be the shade of the final result.
What can I do to prolong the duration of my tan?
Do not rinse the solution off until the recommended time has passed and then be sure to pat dry rather than rubbing. You must then moisturise your skin regularly with an oil free moisturiser to ensure that there is no premature exfoliation of the skin. Please see the advice for ‘preserving your tan’ — this lists the main harsh exfoliants and other products that cause the colour to fade.
Why does my spray tan look different from last time?
If you find that your final result looks different to your previous tan, even though you have prepared properly both times and followed all aftercare, this is almost certainly due to the condition of your skin. Our skin is affected by many things including the weather, hormones, diet, stress, sleep patterns, plus any medication being taken and changes in it’s condition can unfortunately influence the development of the tan solution. These changes can’t be predicted.
Can I go swimming with a spray tan?
Chlorine unfortunately has lightening properties and acts as an exfoliant, stripping away dead skin cells, and so it will cause your spray tan to fade more quickly. So, you should avoid swimming in chlorinated pools to prevent streaking or an uneven fade off. Salt water can also cause your tan to fade as it makes your skin drier speeding up exfoliation. You can swim, but you must rinse off and moisturise much more frequently and apply a suitable product to help extend your tan. Ask us about this if you want to enjoy the water whilst staying golden!
I'm pregnant -- can I still have a spray tan?
Spray tan is applied topically and works by a chemical reaction between the product’s active ingredient DHA (Dihydroxyacetone), which is a simple sugar, and the amino acids naturally present with the cells of the outermost layer of the skin. As this reaction happens on the surface of the skin and the product does not seep below, the ingredients do not get absorbed into the blood stream. You can therefore safely have a spray tan whilst you are pregnant — your baby will not be harmed. However, as with many treatments, you should wait until the second trimester.
I'm naturally very pale -- is my skin suitable for spray tanning?
Yes. Very pale skin generally burns easily in the sun and so artificial tanning offers people with this skin type the opportunity to achieve the ‘suntanned’ effect safely. However, due to the nature of your skin, you are unlikely to achieve a very dark tan using tanning solution and your natural colouring would probably be best suited to a lighter shade so as not to appear unnatural.
How does the tanning solution work?
The main active ingredient in any tanning solution is a type of simple sugar called Dihydroxyacetone, usually referred to as DHA. The tanning process works through a chemical reaction between DHA and the amino acids naturally present with the cells of the outermost layer of the skin. The reaction causes the cells to change colour in similar way to a natural UV sun tan. The process is gradual most of it happening during the 6-8 hours that solution is left on the skin, however it can continue for up to 72 hours. As the reaction only happens to the skin cells of the very outer most layer of the skin (which are actually already dead) the tan will generally only last the 5-7 days that it takes for this layer of the skin to naturally be shed. The tan fades as the skin cells are gradually naturally exfoliated. That is why it is sometimes possible to extend the life of the tan by moisturising the skin as dry skin is exfoliated faster than hydrated skin.
How long will the tan last?
Generally, an artificial tan will last between 5-7 days as this is average length of time it takes for the layers of skin coloured by the solution to be shed, although some people keep their tans for up to 10 days. The best colour is usually seen in the first 4-5 days. However, a number of other factors will also influence the longevity —
  • how well you prepare your skin before the tanning session (please see the pre-tan advice)
  • whether you bathe or shower (please see the after-tan advice)
  • whether your skin is naturally oily or dry
  • how well you have followed the after care advice for preserving your tan

Body Contouring

Will the treatment reduce my weight?
Having body contouring sessions will not reduce your weight but used alongside a sensible eating plan and exercise programme it can help to reshape your body, by targeting difficult to shift fatty deposits and cellulite.
Is the treatment painful?
The procedure is completely painless, but some people find the ultrasound cavitation segment initially uncomfortable as the sound waves create a high-pitched whine which can be distracting. However, most find that after a few minutes they be accustomed to the noise and it becomes less distracting.
Is the procedure safe?
Yes, it is completely safe. It has no lasting side effects and doesn’t require any prior local anaesthetic or sedation. Ultrasound technology has been used in hospital environments for many years and the process is similar but carried out at a different wavelength.
How many treatments will I need to make a difference to my appearance?
The therapy is generally very effective – most people see a difference after a single session and the reduction of fat can continue for up to a week following the treatment. However, for optimum results a course of treatments is needed and as with most treatments the results will vary from individual to individual as we are all unique and our bodies respond differently. The number of sessions required will vary depending on your age and the condition of your skin. Often, a course of 4-6 treatments is sufficient, but it may be necessary to have more. An improvement should be seen each time the treatment is performed.
Will loss of fat cause my skin to sag?
Although cavitation causes fat cells to be permanently removed the overlying skin is not left sagging as the procedure is carried out alongside Radio Frequency (RF)treatment. Skin laxity is mainly due to decreasing collagen production. Radio frequency is the most effective, commonly used procedure to stimulate collagen production and strengthen the skin structure, improving tone and texture.
How does the cavitation process work?
Cavitation uses ultrasonic waves to disrupt the fat cells. A hand piece is placed on the skin precisely on the area to be treated and the ultrasound waves create produce bubbles within the fat tissue. The bubbles implode causing the fat cells to breakdown and the lipids (fat) inside the cell leak out into the space around the fat cell. The lipids are then released into your system and are burnt off as calories, the remaining free fatty acids are a natural waste product that travels via the lymphatic system to be flushed from your body in urine.
How often can the treatment be carried out?
Treatment sessions can be carried out weekly, this allows your body time to effectively eliminate the released lipids.
Will I notice any side effects?
You may notice that you need to pass urine more frequently and occasionally it may look darker and have a slightly acidic smell.
How does the Radio Frequency treatment work?
The radio frequency (RF) treatment uses electrical pulses to heat the dermis (deepest layer of the skin) without damaging the epidermis (the top layer of the skin). A hand piece is moved across the skin in the area to be treated and the energy from the unit causes the collagen proteins to contract and tighten. The heat also stimulates the production and growth of new collagen fibres, making this ideal for areas of loose and sagging skin on the face and body that require tightening.
Which areas of the body can be treated?
Ultrasound Cavitation can be performed on the stomach, buttocks, back, calves, knees, thighs, arms and back. The course of treatment can only be undertaken on one body area at a time, as your system needs time to metabolise the released lipids (fats).
Does it reduce cellulite?
Yes. It is important to follow the pre-treatment and post-treatment advice and results will vary from person to person, but combined cavitation and radio frequency (RF) treatment has been clinically proven to provide very good results in reducing cellulite.
Will the effects be permanent?
It is important to realise that any improvement can only be achieved and maintained as part of a healthy lifestyle.
Is the treatment suitable for anyone?
It is a safe procedure but a detailed consultation will be carried out along with a medical history. However, the treatment is not suitable for patients with kidney problems, or with liver problems; those with a pacemaker or other electronic devices; pregnant women or nursing mothers; or patients with hypertriglyceridemia or hypercholesterolemia.

Inch Loss

Does it work?
YES — the treatment has been available for a number of years and there is an array of positive reviews from therapists and clients and celebrities across the internet. It remains a favourite within the aesthetics and beauty industry.
How does it work?
The Shrinking Violet Body Wrap is a painless procedure that can successfully remove fat in problem areas, such as the thighs, buttocks and abdomen. It works by a well-documented and proven process known as Lipolysis – the active ingredients in the product are absorbed into the skin and cause fat in the body’s fat cells to be broken down changing triglycerides, which are unable to be dissolved in the blood, into fatty acids which can be excreted from the body in the normal way by the lymphatic system.
Is the product environmentally friendly?
Yes, the solution is made in Great Britain and conforms to EU regulations. It is free from Parabens, artificial colours, synthetic fragrances, Sulphate and Propylene Glycol, Silicone, DEA, SLS, Sodium & Aluminium Laurel Sulphate, is not tested on animals and is Vegan friendly The ingredients are Grape seed oil, Jojoba oil, Phosphatidylcholine, Lavender essential oil, Juniper essential oil, Juniper berries.
Is this treatment only suitable for women?
No. Men will benefit in exactly the same way as women.
How long does it take and when will I see results?
As with any treatment, the results will vary from individual to individual depending on how your body responds (consider how we differ in our response to pain relief or antibiotic medication) and this is something that cannot be pre-determined, but Lipolysis is a very effective process and so clients have seen a reduction in their waistlines by up to 2 inches following just one wrap, and overall losses of up to 10 inches over the entire body are not unusual. Immediate results can be seen, but the product’s active ingredients remain in the skin and continue to work for 72 hours and so it is important that you continue to follow the aftercare advice you are given. You will then see the maximum effect after this time.
Is the aim of the film to make me sweat and lose water?
No. Traditionally body wraps reduced body size by encouraging dehydration which meant the inches returned as soon as you drank any water. The Shrinking Violet works by lipolysis and detoxification (the heat generated by the film encourages your skin to absorb the solution) and so you actually need to increase your water intake both before and after the wrap to help your lymphatic system excrete the released fats to see the best results.
Is it uncomfortable?
After having a body scrub to prepare your skin you will be wrapped up quite tightly with a heat inducing film which can be a little itchy. But the solution contains a number of essential oils which impart a lovely soothing fragrance and you will be covered in a warming blanket, and so most clients find the experience very relaxing.
Are there any side effects?
Urination may increase for 2-3 days after the treatment and you may notice that the urine is darker in colour and has a slightly acidic smell. This is perfectly normal and is a result of the increased lymphatic activity.
Will the results be permanent?
Shrinking Violet is an excellent way to jump start a diet or healthy lifestyle. Clients who have joined slimming groups like Slimming World or Weight Watchers have found that the wraps help consolidate their results. The fat cells have been depleted and will stay that way unless excess calories are consumed. The system is most effective when combined with exercise and a balanced diet as part of a healthy living regime.
What will my skin look like after?
Immediately after the treatment your skin will feel very soft, but it may be a little red — this is a normal effect of the heat inducing film used during the treatment and will disappear quite quickly. Whilst you should see an improvement in your shape — the treatment will not correct over-stretched muscle or skin and so any laxity will remain.
How often can I have a treatment?
When booking a course of treatments 2 wraps may be given in the first week for an added boost — you will have to leave 72 hours between the first and second to allow your lymphatic system to metabolise the released lipids. After which, it is advisable to have a wrap every 7 days as this ensures that the process is sustained at an effective but safe rate.
How many sessions will I need to see results?
You should see results after your first wrap. But we recommend a course of 6 treatments, having a wrap every 7 days (you can have 2 in the first week for an extra boost if you allow 72 hours for your body to metabolise the mobilised fats) to build a sustained momentum for maximum results. Most clients require maintenance treatments once or twice a year after the initial course of treatments.
Can I have the treatment during my period?
You should avoid having the treatment just before and during the first couple of days of your period as hormones released at this time frequently cause water retention and this would affect the results.
Do I need to do anything to prepare before my treatment appointment?
In order to get the best result your lymphatic system, and specifically your liver function, has to be in the best condition possible to deal effectively with the increased volume of circulating lipids – for this reason you are strongly advised to avoid consuming alcohol for 2-3 days before your treatment. Further advice is available on a separate Pre-Treatment Advice form. You will have a full medical consultation prior to the treatment, but to avoid any disappointment on the day you should inform the therapist when booking if you have any pre-existing conditions or allergies as these may mean that you are unsuitable for this treatment.
Is the treatment suitable for me?
If any of the following conditions are relevant to you, please inform us before booking, so that we can determine whether your treatment would need to be modified in some way and so avoid any disappointment.
  • Are you allergic to soya/soya beans?
  • Do you have any other allergies?
  • Are you pregnant or breastfeeding?
  • Have you had surgery in the last 3 months?
  • Do you have any unexplained inflammation or swelling?
  • Do you have raised varicose veins?
  • Are you Claustrophobic?
  • Are you taking any medication?
  • Are you currently receiving any medical treatment?
  • Do you have any cuts, abrasions, wounds, sunburn, severe eczema or psoriasis?
  • Are you diabetic?
  • Do you have high or low blood pressure?
  • Do you have thyroid problems?
  • Are you asthmatic?

Advanced Skincare – Peels

What do chemical peels do?
Chemical peels are a form of deep exfoliation. They remove the outer most layers of the skin by dissolving the ‘glue’ that holds the individual skin cells together. This promotes cellular renewal as the body responds to a ‘controlled wound’, helping to reduce hyperpigmentation and under the right conditions stimulating the production of collagen and elastin to the improve skin problems like fine lines, wrinkles and uneven texture.
Why do I need a patch test?
Peels carried out by professionals other than medical staff should be limited to those described as ‘superficial’ meaning that their strength limits them to working on the upper epidermal layers. However, despite being designated as ‘superficial’, the ingredients in the Chemical acid peels used at Timeless Allure are stronger than many of the cosmetic peels used by salon professionals. It is therefore necessary to test for potential sensitivity prior to the peel application in order to satisfy insurance compliance. However, as sensitivity can develop at any time a negative patch test result does not mean that a reaction will not occur subsequently.
What happens during a peel?
Procedures vary dependent on the type of chemical peel used. Prior to the application of Alpha/Beta Hydroxy Acid peels (AHA/BHA), which contain Glycolic, Lactic and/or Salicylic Acid, the skin is prepared using a medical degreaser to ensure that the area to be treated is free of oil. The peel solution is then applied and remains on the skin for up to 7 minutes. Professional peel solutions are much stronger than those available for retail and so clients receiving their first peel can expect the solution to be neutralised after a minute or two. Most people feel a mild stinging or tingling sensation which is temporary and usually subsides after a few minutes. Enzyme Peels are milder and do not need to be neutralised. The skin does not need to be ‘degreased’ and the solution will be applied directly after a normal facial cleansing routine. Clients should not feel any sensation whilst the solution is on their skin.
What will my skin be like after the peel?
The time it takes for your skin to fully recover after the peel will vary based on the type and strength of the peel and can differ from individual to individual. Immediately after an Alpha/Beta Hydroxy Acid peel, your skin may feel tight and may be red. It is likely that you will notice visible peeling, but it will be light and should be easily controlled with moisturiser. Peeling usually lasts 3-7 days.
How should I take care of my skin after the peel?
It is important to take extra care of your skin following a chemical peel in order to allow it to heal without the risk of infection. You will be advised about specific post peel products, but as a minimum you should use a gentle cleanser and moisturiser and it is vital that you use sunscreen during the day whether you are outside or not. Peeling skin should be allowed to slough off naturally and you should not pick, peel or rub flaking skin, as it may lead to scarring. Don’t have any wax treatments or shave the peeled skin area as this can remove skin. If absolutely necessary — tweeze the hair carefully to avoid scarring. Avoid applying any prescription creams to your skin for 7 days or until all peeling has stopped, unless advised otherwise by your GP.
Can I go back to work straight away?
Following the peel, your skin may be red and sore. But if required, this can be disguised with a tinted moisturiser designed specifically to be used following medical procedures where the skin’s protective function has been removed. Therefore, there is no ‘downtime’ and you can go back to work as normal straight away.
Are there things that I should avoid doing after my peel?
Even if your skin looks and feels like ‘normal’ avoid swimming for 3-4 days, or until all peeling has stopped. Also, avoid strenuous exercise that promotes heavy sweating for 2-3 days because this can cause the pores to become clogged, especially if you have a tendency to oily skin and breakouts. Avoid exposure to the sun until the peeling has finished and of treated skin to a lot of heat as it may cause swelling and redness.
Why didn't my skin actually peel?
Some types of peel, don’t generate a large amount of visible skin shedding. However, even with peels that are designed to work in that way, the amount of actual peeling can vary from person to person even when the same type of peel solution has been used. This is largely due to the differences in the actual condition of the skin at the time of the peel, skin type and genetic disposition. Even where there appears to be minimal visible skin loss, cells are still being still sloughing off at an accelerated rate.
Will I see a difference straight away?
Chemical peels are one of the most effective methods of encouraging cellular renewal which can lead to a marked improvement in skin condition, tone and appearance. It is possible to see a difference after a single treatment — usually, the skin will feel smoother and will look clearer and brighter. However, for optimum results to be achieved a prescribed home care routine should be followed, and to see significant changes in the appearance of fine lines and blemishes, a course of treatment is required.
How often can I have a chemical peel?
Generally chemical peels are done once every 2-3 weeks, until the desired results are achieved. Maintenance peels can then be performed once a month.
How long do the results last?
If you follow the advised skincare routine, including daily application of SPF the results can last for several months.
Are there any risks with having a chemical peel?
Superficial peels are quite safe, although minor irritation of the skin can occur. In very rare instances where aftercare instruction is not followed, infection can occur.
What products or procedures should I avoid before a chemical peel?
  • One week before the peel avoid waxing, electrolysis, depilatory creams, and laser hair removal.
  • Two to three days before the peel discontinue using any prescription creams, lotions and fluids such as Retin-A, Differin or Tazorac, as well as any products containing retinol, alpha hydroxyl acids (AHA), beta hydroxyl acids (BHA) or benzoyl peroxide. Products that contain ascorbic acid, bleaching or skin-lightening agents.
  • Patients who have had any medical cosmetic facial treatments or procedures such as Laser treatments, cosmetic fillers or other surgical procedures should wait until skin sensitivity has completely resolved before having a peel.
Can anybody have a peel?
Chemical peels are extremely safe, but they are not suitable for everyone. In particular anyone with one of the following conditions could not receive one.
  • Active cold sores, herpes simplex or warts in the area to be treated
  • Broken, sunburned or excessively sensitive skin
  • Accutane use within the last year
  • History of recent chemotherapy or radiation therapy
  • Allergies to aspirin
  • Women who are pregnant or actively breastfeeding
  • Currently have Psoriasis, Eczema, Dermatitis or Rosacea
  • People with Vitiligo
  • Patients with a history of autoimmune disease (such as rheumatoid arthritis, psoriasis, lupus, multiple sclerosis etc) or any condition that may weaken their immune system

Advanced Skincare – Microderm

What is Microdermabrasion?
It is a minimally invasive form of deep exfoliation. Unlike chemical peels, which involve a very mild acidic solution being applied to the skin surface to ‘dissolve the glue’ locking the individual dead skin cells together to remove them, microdermabrasion works by physically abrading the surface cells so that they are loosened and can be removed. As this creates a micro-wound, the body reacts by speeding up cellular renewal to ‘heal’ the area and in so doing so stimulates collagen production. Over time this improves skin tone, minimises fine lines, and can treat a number of other skin blemishes.
What does a microdermabrasion treatment involve?
Microdermabrasion is essentially a form of exfoliation — a component of most facial treatments and so if you have had a facial before you can expect the procedure to be quite similar : Initially, your skin will be cleansed; it will then be analysed, usually by looking at it under magnification — this will allow us to determine what product ingredients would be most suitable to use; it is then cleansed for a 2nd time and thoroughly dried. Microdermabrasion will then begin. At Timeless Allure we use the newer non-crystal method that uses a hand-held diamond tipped wand to gently abrade the skin surface removing the very outer most layer of dead skin cells, which are continually removed by vacuum. The wand is moved across your entire face and not just on the areas of concerns. This help to avoid inconsistency in skin texture or colour. Once the microdermabrasion is complete, the procedure continues as a normal facial treatment and may include a facial masque and serums as well as a moisturiser and SPF cream, depending on the microdermabrasion treatment that you have chosen.
What is involved in the microdermabrasion consultation?
All advanced skincare treatments involve a more in-depth consultation than other express treatments. It is important to establish that the procedure is correct for you. Details of your medical history, life style and skin concerns will be taken, and the limitations and likely outcomes explained, so that you know what expect and can set reasonable goals.
What problems can be treated with microdermabrasion?
Microdermabrasion can successfully treat superficial acne scars, blotchy skin, large pores, age or sun spots, fine wrinkles or uneven skin tone and texture, and is generally suitable for all skin types. It will not generally be effective on scars, stretch marks, wrinkles, or deep acne scars.
How many treatments are required?
The number of microdermabrasion sessions needed for best results will vary. A single session may reveal a brighter complexion, but an intensive course of at least 5 sessions scheduled 7-10 days apart will usually be necessary for significant changes. Once the desired effect has been achieved, it will usually be necessary to schedule further sessions every 8-12 weeks to ensure the result is maintained.
Will the treatment be painful?
Most people do not find microdermabrasion painful. Your face may appear a little pink in the first 24 hours, but you should not experience any itchiness or pain.
How do I prepare for microdermabrasion?
About 3-5 days prior to your treatment you should stop using any sort of exfoliant on your skin, including scrubs, enzymes, or acids. This is to ensure your skin is not too sensitive on the day of the treatment as over-exfoliation can damage the skin and cause redness or hyperpigmentation. If you are using tretinoin, like Retin-A (a prescription strength retinoid) you must discontinue use 7 days prior to your service. It is important to avoid the sun prior to microdermabrasion as UV exposure can damage the cells and leave the skin more sensitive than normal. If you are exposed to the sun and become red or sunburnt, you must allow at least 14 days before scheduling an appointment. You should stop smoking a week before your treatment as this will help to improve blood flow. As waxing also removes dead skin cells, you should leave 7 days before and after your microdermabrasion session before scheduling an appointment. Similarly, it will not be possible to carry out the treatment over an open wound, so if you have an area of broken skin, you should consider rescheduling. If you have been using Accutane, you will need to wait a minimum of 6 months after completing your course before having a microdermabrasion treatment as the drug thins the skin making it susceptible to damage.
How do I look after my skin following treatment?
A SPF and hydrating moisturiser will be applied as part of your treatment, but you should avoid sun exposure for at least a week afterwards and apply a physical sun protection product every day whether you are out in the sun or not. Some redness may occur on treated areas, but it will generally disappear after a few hours. During the first 24 hours, your skin may feel dry, similarly to effects of a mild wind or sunburn. This can be alleviated by using lots of moisturiser, which you should continue with for 3-4 days. Do not use any peeling products during this time and avoid putting make up for until the next day.
Are there any side effects of microdermabrasion?
The treatment is very safe and provided you have disclosed your full medical history and do not have any conditions that would contra-indicate treatment, you are unlikely to experience any problems. The following may happen, but will generally resolve themselves without treatment within a few hours –
  • skin tightness,
  • redness,
  • minor bruising,
  • skin sensitivity,
  • small skin abrasions,
  • spots of bleeding,
  • eye-skin bruising (especially if you are taking aspirin or other blood thinners)
Is microdermabrasion suitable for anyone?
Microdermabrasion is not recommended for anyone with the following conditions:
  • pacemakers or other electrical medical devices
  • heart conditions
  • epilepsy
  • pregnant women
  • metal implants including body piercings
  • history of stroke
  • keratosis sufferers
  • people with undiagnosed lesions
  • active rosacea or active inflamed acne
  • diabetes
  • auto-immune disorders
  • active eczema, dermatitis, psoriasis or lupus
  • recent laser surgery
  • Accutane acne treatment
  • Keloid scarring or recent scar
  • chemotherapy or radiotherapy within the last 4 years
If any of these conditions affect you please speak to us — we may need your doctor to confirm that you are able to receive the treatment. Other medical or cosmetic issues may restrict the treatment areas.

Advanced Skincare – Microcurrent

What is Microcurrent therapy?
Micro-current therapy uses a low-level electrical current that mirrors the body’s own natural electrical currents, to trigger chemical reactions at a cellular level that enhance the production of natural collagen and elastin, provide circulatory benefits, and re-educate the muscles of the face.
What are the benefits of Microcurrent therapy?
Microcurrent therapy is often referred to as a ‘natural facelift’. It helps to fight the signs of skin ageing by erasing fine lines and wrinkles, firming skin and defining features. It improves muscle tone, reduces puffiness, increases cellular activity, and tightens pores.
How many treatments will I need?
The number of treatment sessions needed will vary from person to person, depending on their skin condition and how they respond to the therapy. It is possible to see an improvement after an initial single treatment this can not be guaranteed, and as improvement results are cumulative the best results will be achieved after a course of treatments. This is because in the same way that other muscles are re-toned, repeated treatment sessions gradually cause the facial muscles to be re-educated to hold their tone. Most people targeting significant improvements will need 6-12 sessions.
How long do the results last?
Just like going to the gym, improvements in facial muscle tone will be lost if the therapy is stopped and so once the optimum results have been achieved, regular treatments will be needed every 4-6 weeks to maintain them.
Is the procedure painful?
No, the treatment is not painful at all. The currents are extremely weak and while some people may experience a slight tingling sensation during the session, most feel nothing at all and find the treatment relaxing.
Is Microcurrent therapy safe?
The therapy is long established in the medical field as a treatment for Bells Palsy and so is very safe. However, it is not suitable for everyone, in particular people with pacemakers fitted should not have this treatment as it may interfere with the device operation. Similarly, those who are pregnant are not suitable to receive it.
Can anyone have a Microcurrent treatment?
Microcurrent therapy is not suitable for anyone with the following conditions:
  • pacemakers or other electrical medical devices
  • heart conditions
  • epilepsy
  • pregnant women
  • metal implants including body piercings
  • history of stroke
  • keratosis sufferers
  • people with undiagnosed lesions
  • active rosacea or active inflamed acne
  • diabetes
  • auto-immune disorders
  • active eczema, dermatitis, psoriasis or lupus
  • recent laser surgery
  • Accutane acne treatment
  • Keloid scarring or recent scar
  • chemotherapy or radiotherapy within the last 4 years
If any of these conditions affect you please speak to us — we may need your doctor to confirm that you are able to receive the treatment. Other medical or cosmetic issues may restrict the treatment areas.

Advanced Skincare – Galvanic

What is Galvanic electrotherapy?
Galvanic current is a low-level, continuous current that flows in one direction known as direct current, just like the electricity from a battery. Using this current, Galvanic treatments can improve a skin’s condition by stimulating cells, moving tissue fluid, softening up blackheads and driving ingredients deep into the epidermis.
How does the process work?
The galvanic machine forms an electrical circuit between an active working electrode that is moved over the area of skin being treated and an inactive electrode that is placed under the shoulder, so that when the machine is switched on the current flows through the body. Under the rules of polarity when an ionised solution of the same polarity as the active electrode is applied to the skin surface it is pulled into the skin towards the inactive electrode.
What are the benefits of galvanic therapy?
Depending on the polarity of the current and the products used the skin can either benefit from deep cleansing via the action of Desincrustation or receive active ingredients through the penetrative action of Iontophoresis.
Is the treatment painful?
The treatment is not painful. The current is extremely low and so while some people experience a mild tingling, most have no sensation at all.
Can anyone have a Galvanic treatment?
Galvanic therapy is not suitable for anyone with the following conditions:
  • pacemakers or other electrical medical devices
  • heart conditions
  • epilepsy
  • pregnant women
  • metal implants including body piercings
  • history of stroke
  • keratosis sufferers
  • people with undiagnosed lesions
  • active rosacea or active inflamed acne
  • diabetes
  • auto-immune disorders
  • active eczema, dermatitis, psoriasis or lupus
  • recent laser surgery
  • Accutane acne treatment
  • Keloid scarring or recent scar
  • chemotherapy or radiotherapy within the last 4 years
If any of these conditions affect you please speak to us — we may need your doctor to confirm that you are able to receive the treatment. Other medical or cosmetic issues may restrict the treatment areas.

Advanced Skincare – Microneedling

How does microneedling work?
Microneedling naturally increases the production of Collagen, Elastin and Hyaluronic Acid as a healing reaction to the pinprick trauma to the skin. Collagen and Elastin are essential proteins, formed naturally within the body that helps keep the skin looking youthful, giving it a firm, smooth, and stretchy texture. Whilst Hyaluronic Acid is the skin’s natural moisture store, keeping it hydrated and providing volume to the face. As we get older there is a natural decline of these components in the skin, and this contributes to wrinkles and other signs of ageing. The skin is also damaged by exposure to the sun, which degrades these essential components and collagen can also be lost due to scarring from injuries, acne and stretch marks. It is important to realise that microneedling is not a quick fix, as it involves the growth of new skin. Whilst improvements may be seen after a single procedure, it can take several months for a person to see the full results of the treatment. Additionally, established issues will generally require a course of treatment and improvement is seen progressively.
Is it effective?
In 2018 a systematic review found that microneedling is a safe and effective way to rejuvenate skin and treat scars and wrinkles. The researchers acknowledged, however, that determining whether microneedling is a viable treatment option in all cases will require further research. A press release from the American Academy of Dermatology also states that people can expect a reduction in the “appearance of large pores, fine lines and wrinkles, scars, and stretch marks”.
Is it safe?
The medical community generally considers microneedling to be safe and effective, but there are still some risks. The primary risk is skin irritation after the procedure. Other side effects could include:
  • swelling
  • discomfort at the site
  • redness
  • bruising
  • dryness
  • flaking of the skin
  • Pinpoint bleeding
Bleeding can also be more of a risk for people who have bleeding disorders or who are taking blood-thinning medications. It is important to disclose this information to your practitioner before receiving this treatment. There is also a risk of more serious side effects, although these are very rare including:
  • infection
  • skin pigment changes
  • reaction to topical medications used during treatment
Finally, some people are not candidates for microneedling treatment, including those with:
  • Diabetics
  • Cardiovascular conditions
  • Epilepsy
  • Autoimmune conditions e.g. Crohn’s, Rheumatoid Arthritis
  • an active skin infection
  • active acne
  • keloid scarring
  • an unstable skin type
  • recent scars
How many treatments will I need?
Most anti-ageing issues generally require at least 3 treatments, while scar reduction requires between 3 and 6. However, the number of treatments needed depends on the individual circumstances — the problem or issue, your skin type and how it responds to the wound healing mechanism.
How often can I have it done?
Treatments can safely be carried out every 4 to 6 weeks, and unlike laser treatments, can be repeated as often as you want or is needed, without building up scar tissue. However, almost all cases will require a pre-treatment regime of at least 2 weeks to prepare the skin for the needling procedure and the application of the active ingredients in the products used.
How long do the effects last?
When scars and stretch marks are treated the results generally are permanent and long lasting. However, it does not stop the ageing process and maintenance procedures are needed to retain the effects of anti-ageing treatments (lines, wrinkles etc). The frequency of these ‘top up’ procedures varies between individuals, generally you would be advised to return every 6-9 months, but periods of a year are possible.
How do I care for my skin after the treatment?
Treat the skin gently; you will be given written aftercare instructions to remind you, but you should do the following:
  • do not touch the treated area with unwashed hands
  • do not wash it for at least 6 hours after the treatment. Then use only cool water and the cleanser advised by your practitioner. Pat dry gently using a clean dry cloth (sterile non-woven gauze is ideal).
  • do not use any make-up during this time
  • if necessary, after the first 6 hours mineral make-up may be used until 48 hours after the treatment procedure.
  • sleep on a clean newly laundered pillow
  • stay out of the sun and avoid heat sources for a period of 7 days after the procedure
What is the downtime?
As microneedling is a minimally invasive procedure downtime is minimal and you will be able to return to your normal activities almost immediately. The effects of a microneedling treatment are similar to mild sunburn:
  • initially there will be some redness, but this should disappear quite quickly, often within a couple of hours as the micro-channels close within about 90 minutes. However, more sensitive skins may take 24 hours. If absolutely necessary you can cover up any redness still remaining after 6 hours with a mineral make-up
  • The skin will often feel tight as it responds to the ‘rebuilding process’ and is a sign that progress is being made.
  • Peeling is also a normal reaction. It is generally quite light. This will usually begin within 2-3 days of the procedure and should be gone by day 7.
  • Depending on the depth of the needling the treated area may look and feel a little rough, with small scabs. These will generally disappear after a few days, but it is important that this happens naturally so that the skin forming underneath is allowed to develop into a healthy uniform layer.
  • Some individuals experience slight bruising but this too generally disappears quite quickly but may last for up to 7 days.
  • Occasionally, there may be swelling, but again this is temporary and should be gone in 2-4 days.
It is imperative that you do not pick or rub the skin as this will influence the healing process reducing the effectiveness of the treatment and may leading to scarring which can be permanent.
Why do I need to follow a pre-treatment regime?
Microneedling has been clinically proven to produces excellent results for individuals wanting to address the signs of ageing. However, as with any treatment, results can vary from individual to individual in much the same way as the effects of medication or medical treatments. In order to allow for the very best outcome and to reduce the potential for irritation and an adverse reaction, it is important that the skin is healthy and its barrier function is working at its best. Also, because the skin’s absorption of ingredients increases by 300% immediately following a microneedling procedure, wherever possible the skin should be exposed to the topical actives it will receive during the treatment, to preclude any possible negative reaction.

Advanced Skincare – Plasma

How does the Plasma Pen work?
The device has a very fine high-voltage probe. When the tip is brought close to the skin, it causes a tiny zone of of plasma (ionized gas) to form. This causes superficial damate to the topmost skin layers, and heats the lower ones. For skin tightening purposes this is enough; an appropriate pattern of tiny dots is made, and as they heal the skin tightens into new, tighter shape. beneath each dot, elastin and collagen is boosted.
How long does recovery from Plasma Skin Tightening take?
This will depend on many factors but a typical recovery goes through the following stages:
  1. DAYS 1-3 – INFLAMMATION STAGE 1st response to wound healing is release of histamine. This swells the area substantially for 3 days.
  2. DAYS 5-7 – EXFOLIATION STAGE 2nd response to wound healing is the natural shedding of the crusts. Macrophages have now cleaned up the area & are happy that the surface is closed.
  3. DAYS 5-28 – FIBROBLASTIC STAGE 3rd response to wound healing when the signalling between fibroblasts begin & they proliferate collagen 1 to replace collagen 3, proliferate elastin & hyaluronic acid. At this stage the result of treatment slackens…the dermis is like a waterbed and simply cannot support the epidermis
  4. WEEK 4-12 MATURATION STAGE The collagen 1, elastin & hyaluronic acid cross link with each other to become strong bundles. This is when the dermis becomes strong and tensile, the skin tightens and smooths as the dermis is able to support the epidermis.
  5. 12 weeks fully healed.
How long does Plasma treatment last
The results tend to be permanent. Your skin will still age as normal, so it is important to maintain a healthy lifestyle and protect your skin from the sun.
Why don't you quote prices for plasma treatments?
We give a guide price where we can, but please appreciate that complexity of plasma procedures is very dependent on
  1. the concern itself
  2. the size of the area being treated
  3. your particular skin type and condition
So we can’t commit to a price until we have examined your skin. This is why we recommend a consultation first.

Vegan and other preferences

What do you mean by Vegan-friendly/cruelty-free
We strive to only use cruelty-free products which
  • contain no animal-derived products
  • are not tested on animals by the manufacturer
  • are not exported to countries which mandate local testing on animals
  • meet the Vegan Society’s Definition of veganism
This is a difficult and constantly-changing process; manufacturers can change their processes or ingredients, and many would be delighted to open an export line to (for example) the huge Chinese market, which currently insists on local animal testing. We would change our product range if this were to happen — but first we would have to find out. Given the above, we can rarely be 100% certain that any treatment will satisfy a strict vegan, but we are trying our best! If this is important to you please let us know in advance.
I won't use some products - can you still treat me?
If you have any other restrictions (e.g. religious, ethical, medical, allergies) about ingredients or production processes, just send us an inquiry.